Terms of Service

1. Acceptance of Terms

By accessing and using the services of Jolly Fabric ("we," "us," or "our"), you accept and agree to be bound by the terms and conditions of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Jolly Fabric provides authentic English cuisine dining services, catering, delivery, and related hospitality services. Our services include:

• Restaurant dining services
• Food delivery and takeaway
• Catering for events and corporate functions
• Online reservation system
• Newsletter and promotional communications

3. Reservations and Bookings

3.1 Reservation Policy

• All reservations are subject to availability
• We reserve the right to refuse service to anyone
• Reservations may be cancelled or modified up to 2 hours before the scheduled time
• Late arrivals may result in table reassignment or cancellation

3.2 No-Show Policy

Customers who fail to show up for their reservation without prior notice may be charged a no-show fee and may be restricted from making future reservations.

4. Payment Terms

4.1 Accepted Payments

We accept cash, major credit cards, and contactless payments. All prices are in British Pounds (GBP) and include VAT where applicable.

4.2 Pricing

• All prices are subject to change without notice
• Menu prices may vary between dine-in, takeaway, and delivery services
• Additional charges may apply for delivery services

5. Food Safety and Dietary Requirements

5.1 Allergen Information

We take food allergies seriously and provide allergen information for all menu items. However, customers with severe allergies should inform our staff before ordering.

5.2 Dietary Restrictions

We offer vegetarian and vegan options and can accommodate most dietary restrictions with advance notice. Please inform us of any special requirements when making your reservation.

6. Delivery Services

6.1 Delivery Area

Delivery is available within a specified radius of our restaurant. Delivery fees and minimum order requirements apply.

6.2 Delivery Times

Estimated delivery times are approximate and may vary due to weather, traffic, or high demand periods.

7. Catering Services

7.1 Booking Requirements

Catering services require advance booking (minimum 48 hours notice). A deposit may be required to secure your booking.

7.2 Cancellation Policy

Catering cancellations made less than 24 hours before the event may incur cancellation fees.

8. Intellectual Property

All content on our website, including text, graphics, logos, images, and recipes, is the property of Jolly Fabric and is protected by copyright and trademark laws.

9. User Conduct

Users agree to:

• Behave respectfully towards staff and other customers
• Follow all restaurant policies and guidelines
• Not engage in disruptive or inappropriate behavior
• Comply with all applicable laws and regulations

10. Limitation of Liability

Jolly Fabric's liability is limited to the cost of the meal or service provided. We are not liable for any indirect, incidental, or consequential damages.

11. Health and Safety

We maintain high standards of health and safety in accordance with UK food safety regulations. Customers are expected to follow any health and safety guidelines provided by our staff.

12. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.

13. Reviews and Feedback

We welcome customer feedback and reviews. By submitting a review, you grant us the right to use your feedback for promotional purposes.

14. Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or public health emergencies.

15. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the modified terms.

16. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Contact Information

If you have any questions about these Terms of Service, please contact us: