Privacy Policy

1. Introduction

Welcome to Jolly Fabric ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact details (email address, phone number)
• Reservation and booking information
• Payment information (processed securely through third-party providers)
• Dietary preferences and special requirements
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and location data
• Browser type and version
• Device information
• Website usage data and analytics
• Cookies and similar technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Processing reservations and bookings
• Providing customer service and support
• Sending newsletters and promotional materials (with your consent)
• Improving our services and website functionality
• Complying with legal obligations
• Fraud prevention and security

4. Legal Basis for Processing

Under GDPR, we process your personal data based on:

• Consent (for marketing communications)
• Contract performance (for reservations and services)
• Legitimate interests (for website analytics and improvements)
• Legal obligations (for tax and regulatory requirements)

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers (payment processors, email services)
• Legal authorities when required by law
• Business partners for joint marketing (with your consent)

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL encryption for data transmission
• Regular security assessments
• Access controls and staff training
• Secure data storage systems

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Typically:

• Customer records: 7 years for tax purposes
• Marketing data: Until you unsubscribe or withdraw consent
• Website analytics: 26 months

8. Your Rights

Under GDPR, you have the following rights:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

9. Cookies

We use cookies to enhance your browsing experience. You can manage cookie preferences through our cookie settings or your browser settings. For more information, see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

11. Updates to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Information

If you have any questions about this privacy policy or wish to exercise your rights, please contact us: